Systematically Evaluating Digital Map Tools Based on the WCAG

Journal Article

Abstract

This study examines the accessibility of digital map tools in relation to the Web
Accessibility Guidelines (WCAG) 2.1, highlighting critical issues for disabled users. Despite the
widespread use of digital maps across various professions and daily activities, their accessibility
remains insufficient. The research involved a partial Accessibility Conformance Report (ACR)
comparison of the top 14 digital map tools, focusing on 15 WCAG criteria particularly relevant to
geographic maps. The study expanded definitions for three criteria - 1.1.1 Non-Text Content, 1.4.11
Non-text Contrast, and 2.1.1 Keyboard Accessibility - to better apply them to map contexts.
Findings revealed significant accessibility shortcomings, with only one tool (Audiom) achieving
full compliance and others lacking adequate text alternatives, proper contrast, and keyboard
operability. The discussion emphasizes the urgency for map developers to enhance accessibility,
especially in light of upcoming legal requirements like the ADA Title II regulations. Making maps
accessible not only aids users with disabilities but also offers business benefits by expanding the
user base and fostering innovation. The study provides a systematic evaluation framework and clear
guidelines to encourage greater digital map accessibility within an academic context.

Journal

Journal on Technology and Persons with Disabilities

Volume

13

Year of Publication

2025